Managerial skills: The design of a feedback questionnaire
DOI:
https://doi.org/10.38140/ijms-2026.vol3.1.04Keywords:
Management development, feedback questionnaire , measurement instrument, content validity, face validityAbstract
Formal management development interventions can be costly, with expenses related to acquiring and administering questionnaires. This impedes the implementation of an effective intervention. This research developed a management skills questionnaire that is fit for evaluating skill levels and changes in these skills over time, and is freely available to researchers and practitioners. Existing management skills questionnaires are often expensive, lengthy, and complex to administer. There is a need for a simpler and more accessible assessment tool. The questionnaire and accompanying manual were developed through a systematic review of literature on management, management development, and workplace feedback. Initial items and guidelines were drafted from the literature and subsequently refined through multiple iterative rounds of expert consultation and peer review, ensuring conceptual clarity, relevance, and practical applicability. A 30-item questionnaire covering 15 separate management skills was designed. The questions exhibit high content and face validity, corroborated by specialists and colleagues. A manual on using the questionnaire for feedback was also developed. Through an elaborate development process, a short questionnaire was created to comprehensively assess management skills. Additionally, a manual was developed to guide users on administering the questionnaire and providing actionable feedback. This questionnaire offers a practical and accessible means of assessing a broad spectrum of management skills, thereby supporting targeted management development initiatives. By providing managers with structured, actionable feedback, it facilitates meaningful skill enhancement and professional growth. The creation of this free, literature-based instrument, strengthened through expert endorsement, constitutes a notable contribution to the assessment and development of managerial competencies.
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